RTWPB-II conducted a two-batch Service Quality Training and Building Customer Advocacy Program for hospital staff on August 28–29, 2025 in Roxas, Isabela. A total of 112 hospital employees from the Health City Medical Center of Isabela, Inc. (HCMCI) participated in the training, with 63 in the first batch and 49 in the second. Participants came from various hospital units, including clinical and administrative departments, reflecting. Interactive workshops engaged participants in aligning patient expectations with appropriate staff behaviors, reinforcing service quality concepts in an enjoyable...

RTWPB-II conducted the final two legs of its province-wide minimum wage consultations on August 6, 2025 in Bayombong , Nueva Vizcaya and August 7, 2025 in Santiago City, Isabela.  To equip the public with information to support their petitions, Atty. Lovely Mei R. Dela Cruz, OIC-Board Secretary of RTWPB-II, presented the prevailing minimum wage rates in the region while Atty. Ellaine Battung of the Department of Economy, Planning and Development (DEPDev) presented the socio-economic profile of Region 2 down to the provincial level.   DOLE Regional Director Jesus Elpidio B. Atal Jr., also RTWPB-II...

RTWPB-II is opening its doors to the public as it begins a region-wide series of consultations on the prevailing minimum wage rates. The initiative seeks to engage all concerned sectors in a meaningful dialogue on the possible adjustment of wages in the Cagayan Valley. The consultations are part of the Board’s mandated wage review process, conducted periodically or when triggered by a supervening event. This year’s review is further anchored on President Ferdinand R. Marcos Jr.’s directive to ensure that regional minimum wages remain just, reasonable, andreflective of current economic realities. At...

Fifteen micro, small, and medium enterprises (MSMEs) were recognized by RTWPB-II for their achievements in productivity improvement and practices at the 2025 Regional Productivity Olympics Awarding Ceremony in Baguio City on 17 June 2025.    RTWPB II Chairperson and DOLE Regional Director Jesus Elpidio B. Atal, Jr. praised the winners as proof that hard work pays off.    “Productivity is more than a buzzword. It is a value we live by—a standard that drives our micro, small, and medium enterprises to become engines of inclusive and sustainable development,” Regional Director Atal, who also sits...

RTWPB-II, in partnership with LGU Lal-lo and its Public Employment Service Office, conducted a Design Thinking training for 25 micro, small, and medium enterprises (MSMEs) in Lal-lo, Cagayan on June 3, 2025. The activity provided industry-based MSMEs with a better understanding of their customers, helped them identify real problems, and developed human-centered solutions. Participants were guided through the five stages of Design Thinking — Empathize, Define, Ideate, Prototype, and Test — using practical and interactive activities. Business owners were encouraged to explore how even small processes...