On October 22, Mr. Sean Zantua, HR Director of J&J Philippines and Global Services Asia Pacific, talked about Employee Engagement: Leading Practices in Transitioning to the New Normal.” The session provided fresh and innovative ways to keep employees engaged and productive, despite the limits and challenges imposed by the pandemic.

Mr. Zantua, toward the end of his session, stated that in the midst of the changes brought about by the pandemic, HR leaders should focus on: 1) continuing communication between employees and management through the use of digital technology and 2) providing additional flexibility and support to employees, especially those with families and caretaking duties – leading with empathy.