The NWPC and eight of its Regional Boards – RTWPB I, II, III, MIMAROPA, V, VIII, IX, and XIII passed its second ISO 9001:2015 surveillance audit by TUV Rheinland (TUVR) on February 15, 2018.
The second surveillance audit covered regional operations, top management, internal quality audit/corrective action, policy formulation/conduct of research, customer feedback, human resource development, records management, annual planning performance review, procurement, appeals resolution management, disbursement, and facilities/equipment/vehicles preventive maintenance.
Having found no non-conformities, the auditors recommended the continuation of the NWPC/RTWPBs certification under ISO 9001:2015.